Privacy Policy
Last Updated: September 16, 2026
Elmer Cañas Jr. respects your privacy. This Privacy Policy explains what information may be collected when you use elmercanas.com, how that information may be used, and the third-party services that may process information in connection with this website.
By using this website, making a purchase, booking a service, or submitting information through a form or other feature, you acknowledge the practices described below.
Information You Provide
Information may be collected when you voluntarily provide it through this website or related services. Depending on how you interact with the site, this may include:
Your name
Email address
Phone number
Billing and shipping addresses
Product purchase, transaction, and order information
Church, ministry, organization, or employment information you choose to provide
Information submitted through contact, event inquiry, or cohort interest forms
Information submitted when booking a coaching or consultation session
Responses to coaching or consultation intake questions
Appointment and scheduling information
Payment-related information processed through applicable payment providers
Messages or other information you voluntarily provide
Please avoid submitting sensitive personal information that is not necessary for your inquiry, order, or appointment.
How Your Information Is Used
Information you provide may be used to:
Respond to messages and inquiries
Schedule and manage appointments
Prepare for coaching and consultation sessions
Process payments
Process, fulfill, and ship product orders
Provide customer service related to purchases
Process refunds, returns, cancellations, or order-related issues
Communicate about appointments, including confirmations, reminders, cancellations, and follow-up messages
Respond to speaking, worship, team development, or other event inquiries
Manage interest in cohorts, resources, or future offerings
Maintain appropriate business, transaction, accounting, and administrative records
Improve the website, services, products, and overall user experience
Comply with applicable legal obligations
Personal information is not sold to third parties.
Purchases and Payment Information
Books, workbooks, digital resources, and other products may be purchased directly through this website using Squarespace Commerce and its supported payment-processing services.
Coaching and consultation services may be booked through Acuity Scheduling and processed using its connected payment provider.
When you make a purchase, information necessary to complete and manage your transaction may be collected, including your name, email address, billing information, shipping address when applicable, order details, and payment-related information.
Payment card information is processed by the applicable payment provider and is subject to that provider's privacy and security practices. I do not intentionally collect or store complete payment card numbers directly.
Order and transaction information may be retained as reasonably necessary to fulfill orders, provide customer service, maintain accounting and business records, process refunds or disputes, and comply with applicable tax or legal requirements.
Order Fulfillment
If you purchase a physical product, your name, contact information, shipping address, and relevant order information may be used to process, fulfill, and deliver your order.
Information may be shared with shipping, fulfillment, payment, or other service providers when reasonably necessary to complete and deliver your purchase.
Scheduling and Video Meetings
Appointment scheduling may be provided through Acuity Scheduling. Information submitted while booking an appointment may be processed and stored through Acuity and related services used to manage the appointment.
Online coaching and consultation sessions may use Google Meet or another video-conferencing service. Information processed through those services is also subject to the applicable provider's privacy practices.
Forms and Data Storage
Website forms may be processed through Squarespace.
Certain form responses, including cohort interest submissions, may also be stored using services such as Google Drive or Google Sheets for administrative and organizational purposes.
Information may also be transmitted through email or other services when necessary to respond to your request or provide a service you requested.
Cookies and Website Analytics
This website and its service providers may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website traffic and usage, and improve website performance.
Some third-party services connected to the website may also use cookies or similar technologies according to their own policies.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the functionality of some portions of the website.
Where required, additional cookie choices or consent controls may be provided through the website.
Third-Party Services
This website uses or may use third-party providers to support website hosting, e-commerce, scheduling, payment processing, forms, email, file storage, analytics, shipping, fulfillment, and video meetings.
These services may include providers such as Squarespace, Acuity Scheduling, Stripe, and Google.
Third-party providers process information according to their own privacy policies, terms, and security practices.
Information Sharing
Personal information may be shared with service providers when reasonably necessary to:
Operate and maintain the website
Process payments
Fulfill and ship purchases
Manage appointments
Provide video meetings
Store form submissions
Communicate with you
Provide products or services you request
Maintain business and administrative operations
Information may also be disclosed when required by law, in response to valid legal process, to protect legal rights, to prevent or address fraud or security issues, or when reasonably necessary to address an immediate safety concern.
Personal information is not sold or rented to third parties for their independent marketing purposes.
Data Retention
Information may be retained for as long as reasonably necessary to provide products or services, fulfill orders, maintain transaction and administrative records, comply with accounting, tax, contractual, or legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the service through which it is processed.
Your Choices
You may contact me to ask about personal information you have submitted directly through this website, request that inaccurate information be corrected, or request deletion of information where appropriate.
Some information may need to be retained when reasonably necessary for legitimate business, contractual, transaction, accounting, tax, security, or legal purposes.
You may also manage cookies and similar technologies through your browser or through cookie controls made available on this website.
Children's Privacy
This website and its coaching and consultation booking services are not directed toward children under 13, and personal information from children under 13 is not knowingly collected through these services.
Paid coaching or consultation services for a minor should not be booked without prior authorization and involvement from a parent or legal guardian.
Security
Reasonable steps are taken to protect information submitted through this website and the services used in connection with it.
However, no website, email system, payment platform, cloud-storage service, or method of electronic communication can guarantee absolute security.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, products, services, technology, or applicable requirements.
The current version will be posted on this page with the date of the most recent update.
Contact
If you have questions about this Privacy Policy or information you have submitted through this website, please contact me through the Connect page at elmercanas.com.